Google Pixel 4a owners angry after unexpected update

The Google Pixel 4a is known for giving users a great Android experience in a smaller, easy-to-handle phone. Many people loved their Pixel 4a, but they’re now upset because of a recent surprise update.

What Was Supposed to Be Good News

Google rolled out the Pixel 4a in 2020, so it doesn’t get the new promise of long-lasting OS and security updates. So, when Google suddenly decided to update the Pixel 4a, users were initially excited. Google named this update the “Pixel 4a Battery Performance Program,” suggesting it would make the phone’s battery last longer. But, they also mentioned it might reduce battery life between charges. Many users thought this wouldn’t be a problem, but a discussion on Reddit proved otherwise.

One user shared, “I thought Google was doing us a favor by updating this old phone. Boy, was I wrong! Now, my phone barely works. I was going to buy the new model, but not anymore. They should be sued for this.”

Calls for Legal Action

The Reddit thread is full of angry Pixel 4a owners, some even suggesting legal action against Google. One comment read, “They made it sound so good, but now my battery only lasts an hour!” Another person wrote, “I updated on Saturday and my phone went from full to 2% in just 5 hours with very little use. What a mess!”

The main issue is that Google didn’t explain why this update was necessary or what problem it should fix. If there was a serious hardware issue, Google should have been more open about it. Without clear information, reverting to the old update doesn’t seem like a safe bet either.

A Silver Lining

However, there’s some relief for those affected. Google has started a program where users can get their battery replaced for free. Alternatively, users can opt for a $50 payment or a $100 credit towards buying another Pixel device from the Google Store. This might help soothe some of the frustration, but many are still left feeling disappointed by the unexpected turn of events.